Manage Stakeholders: Influence with Integrity, Master the Conversations
Overview
True finance leadership is about engaging, influencing, and aligning diverse stakeholders to drive meaningful outcomes. This course equips finance professionals with the skills to build strong, trust-based relationships across the business and beyond, using a structured approach to stakeholder management. From understanding what different stakeholders value—such as the board, CEO, or external partners—to navigating relationships upward, laterally, and outward, participants will learn to tailor communication, challenge constructively, and lead with clarity. The result is stronger alignment, greater influence, and lasting credibility across the enterprise.
Learning Objectives:
After completing this course, you will be able to:
- Identify key internal and external stakeholders relevant to a finance leader’s role.
- Recognize the expectations board members have of CFOs and how they vary across stakeholder roles.
- Select effective strategies to build and maintain trust with senior internal stakeholders.
- Determine how to tailor communication styles and messaging to different stakeholder needs.
- Identify techniques for influencing outcomes through stakeholder alignment and strategic input.
This course includes practical exercises, mentor insights, and scenario-based questions to reinforce learning and ensure participants can apply key concepts in real-world finance leadership situations. Upon successful completion, participants will receive a CPD-accredited certificate.
Lessons:
Lesson 1: Stakeholder Foundations – Understanding the Landscape
Build strong stakeholder relationships by mapping influence dynamics, understanding priorities, and aligning your approach to the needs of those who shape your success as a finance leader.
Lesson 2: Strategic Relationships – Leading from the Middle
Learn how to lead from the middle by building trusted relationships with senior stakeholders, earning credibility, and communicating with authority to influence decisions at the highest levels.
Lesson 3: Communicating & Connecting with Impact
Enhance your communication skills to deliver financial and strategic insights with clarity and impact—strengthening stakeholder engagement, building trust, and becoming a go-to voice across your organization.
Additional Information
CPD Hours: 2
Field of Study: Personal Development
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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