Team Development-02 Relationship Building
Overview
Strong professional relationships are vital to your success in finance, and this module is designed to help you build, strengthen, and sustain them. You’ll learn how to initiate new connections, elevate your personal brand, and gain trust and influence across both internal teams and external stakeholders. Key themes include rapport-building, stakeholder management, networking, and securing buy-in. By the end of the module, you’ll be equipped to enhance collaboration, expand your impact, and demonstrate the strategic value of your finance team—so be sure to apply what you learn at every opportunity.
Learning Objectives:
After completion of this course, participants will be able to:
- Recognize key behaviors that enhance your personal brand and increase visibility within and beyond the finance function.
- Identify strategies to strengthen and sustain existing relationships with peers, stakeholders, and team members.
- Select effective networking approaches to initiate and build new professional relationships across departments and industries.
- Determine practical methods for gaining trust and establishing credibility in collaborative settings.
- Recognize techniques to influence others and obtain strategic buy-in in high-stakes conversations.
Lessons:
Lesson 1: The importance of relationships
Strong relationships are essential for every finance professional, enabling effective collaboration across departments and showcasing the finance team’s value to the wider business.
Lesson 2: Building new relationships
Every interaction is an opportunity to build meaningful relationships that support success.
Lesson 3: Elevating your personal brand
Your personal brand is how others perceive you—shaped by your actions, words, and expertise—and building a strong one helps you stand out, earn trust, and unlock new career opportunities.
Lesson 4: Improving your networking skills
Networking is a critical skill for finance professionals, helping you uncover opportunities, gain insights, and build relationships that support your growth and problem-solving.
Lesson 5: Strengthening existing relationships
Strong, trust-based relationships help finance professionals support stakeholders effectively and drive shared success.
Lesson 6: Building rapport
Building rapport fosters collaboration, deepens cross-department understanding, and strengthens your finance team’s ability to support shared business goals.
Lesson 7: The perception of finance
Modern finance teams fuel growth through data, operations, and strategy—but often still fight to be seen as strategic partners, not just admin support.
Lesson 8: Gaining other people’s trust
Trust is critical in finance—built through consistent delivery, high-quality work, and honoring your professional commitments.
Lesson 9: Influencing people and obtaining buy-in
Finance professionals must confidently communicate insights to influence others, even when views differ.
Lesson 10: Managing internal stakeholders
Knowing your internal stakeholders helps improve efficiency, but building strong relationships can be challenging due to time pressures or personality differences.
Lesson 11: Managing external stakeholders
Finance teams must engage diverse external stakeholders to build trust and support business success.
Additional Information
CPD Hours: 4.6
Field of Study: Personal Development
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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