Team Development 04 – Optimizing Processes
Overview
This module is designed to help finance team members contribute to improving internal processes and supporting cross-functional business optimization. As businesses grow, streamlined operations become vital, and finance plays a key role in driving efficiency, reducing waste, and enabling scalability. You’ll explore how to map and standardize processes, apply Lean Six Sigma principles, and leverage tools like automation, outsourcing, Optical Character Recognition (OCR), Robotic Process Automation (RPA), and Artificial Intelligence (AI). These techniques not only improve accuracy and speed but also free up capacity for higher-value work—enhancing business performance and team engagement. By the end of this module, you’ll be equipped to simplify workflows, support digital transformation, and make a measurable impact across your finance function and wider organization.
Learning Objectives:
After completion of this course, participants will be able to:
- Map out business processes
- Standardise business processes
- Apply the lean and six sigma methodologies
- Understand the common examples of automating and outsourcing business processes
- Confidently identify opportunities to optimize business processes and
- Understand how to go about delivering this in an impactful and successful manner.
You should then seek opportunities to put these learnings into practice within your company where appropriate.
Lessons:
Lesson 1: Process optimization overview
Learn how to optimize finance processes to save time, cut costs, and drive smarter, scalable operations.
Lesson 2: Process mapping
Process mapping visually outlines a workflow to clarify steps, roles, and improvements—helping save time, reduce errors, and boost communication.
Lesson 3: Standardization
Business process standardization improves efficiency and consistency—this module covers its benefits, challenges, and how to implement it effectively.
Lesson 4: Lean Six Sigma
Learn how Lean Six Sigma improves efficiency by reducing waste and enhancing quality through practical tools like the Seven Wastes, Just-In-Time, and the Five S’s.
Lesson 5: Automating processes
Learn how automation streamlines finance tasks, reduces costs, and boosts efficiency—plus get simple steps to implement it effectively in your team.
Lesson 6: Data flows
This module shows how streamlined data workflows enhance communication, reduce errors, and support better decisions across departments.
Lesson 7: Implement and integrate systems
This module covers how finance teams drive system success by aligning strategy, managing risk, and selecting the right tools.
Lesson 8: Digital transformation
Digital transformation uses technology to boost value, efficiency, and innovation—this module explains its benefits, risks, and how finance can lead successful adoption.
Lesson 9: Optical Character Recognition
OCR converts text from images into editable digital text—saving time, improving accuracy, and streamlining document processes.
Lesson 10: Robotic Process Automation
RPA automates repetitive finance tasks, improving efficiency—this section covers its uses, benefits, and how to implement it effectively.
Lesson 11: Artificial Intelligence
AI helps machines mimic human thinking to boost efficiency and accuracy—this section covers its key uses, benefits, and how to apply it in finance.
Lesson 12: Outsourcing activities
Outsourcing lets finance teams cut costs and boost efficiency by shifting tasks like payroll to external experts—this section covers key benefits, common examples, and how to do it effectively.
Additional Information
CPD Hours: 6.6
Field of Study: Management Services
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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