Team Development 15 – Stakeholder Management
Overview
This course takes you on a transformative journey through the strategies and methodologies essential for effective stakeholder engagement in finance. Guided by expert insights, you’ll explore six core modules covering stakeholder analysis, communication, conflict resolution, financial project management, and continuous improvement. With real-world case studies and practical exercises, you’ll gain the tools to build strong relationships, resolve challenges, and enhance project outcomes—ultimately positioning yourself as a trusted contributor to your organisation’s success.
Learning Objectives:
After completion of this course, participants will be able to:
- Undertake stakeholder mapping
- Develop communication strategies
- Challenge opinions
- Serve diverse needs and manage conflict
Lessons:
Lesson 1: Stakeholder Mapping
Through practical techniques and real-world examples, this module equips you to navigate stakeholder relationships with clarity and confidence.
Lesson 2: Communication Strategies
Learn how to craft clear messages, adapt to stakeholder needs, lead effective meetings, and use real-time tools to enhance engagement and drive results.
Lesson 3: Gathering Perspectives
This session equips finance professionals with tools to actively listen, collect stakeholder feedback, and uncover what stakeholders truly want—strengthening trust and driving better engagement.
Lesson 4: Challenging Opinions
This module teaches you how to ask the right questions, build consensus, handle ethical dilemmas, and manage resistance to strengthen stakeholder collaboration and drive better decisions.
Lesson 5: Serving Diverse Needs
Learn how to meet diverse stakeholder needs by tailoring solutions, encouraging inclusive decisions, and creating flexible dashboards that align with organizational goals.
Lesson 6: Managing Conflict
Learn to handle stakeholder conflict by identifying causes, resolving issues, and achieving win-win outcomes.
Additional Information
CPE Credit/CPD Hours: 6
Field of Study: Management Services
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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