Team Development 01 – Communications

Overview

Welcome to the first module in the GrowCFO Finance Team Development Programme

In this module, the challenge is to enhance your communication skills. Good communication skills are a key differentiator between a great technical accountant and a trusted member of the business team.

You will learn about communication skills in general and the core principles of great communication.

You will then apply these to different forms of both verbal and written communications and you will go on to look in detail at communication skills specific to:

  • Team meetings
  • Presentations
  • Email and instant messaging
  • Written reports

The course will introduce you to a number of different techniques that will help improve your communication skills. At the end of the course, you will have a set of tools that can enhance your communication whatever medium you are using. These alone are not enough. The only true way to get better at communication is to practice. Make sure you find the opportunity to put what you learn into practice as often as possible.

Learning Objectives:

After completing this course, you will be able to:

  1. Identify key communication challenges specific to finance roles.
  2. Recognize techniques to tailor financial messages for non-financial stakeholders.
  3. Select appropriate structures to present financial data clearly and persuasively.
  4. Differentiate between effective and ineffective approaches to managing high-stakes conversations.
  5. Identify methods to enhance credibility, presence, and influence during financial presentations.

This course includes practical exercises, mentor insights, and scenario-based questions to reinforce learning and ensure participants can apply key concepts in real-world finance leadership situations. Upon successful completion, participants will receive a CPD-accredited certificate.

Lessons:

Lesson 1: Communication Skills – Introduction

This module equips finance leaders with the communication skills needed to build trust, shape decisions, and drive impact across the business.

Lesson 2: Build a Capital Allocation & Budgeting Framework

Translate strategy into a disciplined and integrated process for budgeting, evaluating, and prioritizing capital.

Lesson 3: Drive Business-Wide Capital Discipline

Embed capital allocation and budgeting discipline into business unit planning and decision-making.

Additional Information

CPD Hours: 3.2

Field of Study: Communications and Marketing

No prerequisite knowledge is required to be successful in this course.

No advance preparation is required.

Program Level: Basic

Delivery Method: QAS Self Study

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