As CFOs increasingly take on broader operational responsibilities, Lead Operations: Commanding with Confidence prepares finance leaders to oversee core functions like HR, IT, procurement, and payroll with strategic authority. This course equips CFOs to move beyond financial stewardship and become architects of operational excellence, driving performance and alignment across the business. Through practical insights and cross-functional strategies, participants will learn to lead confidently in areas outside traditional finance, translating financial expertise into enterprise-wide impact during both growth and challenge.
Lead Operations: Commanding with Confidence
Overview
Learning Objectives:
After completing this course, you will be able to:
- Identify key operational functions that increasingly fall under the CFO’s leadership.
- Recognize the CFO’s role in leading HR, payroll, procurement, IT, and real estate operations.
- Select appropriate strategies for driving accountability and performance across operational teams.
- Distinguish between financial and operational responsibilities to avoid role ambiguity.
- Identify practical ways to align cross-functional operations with business-wide objectives.
This course includes practical exercises, mentor insights, and scenario-based questions to reinforce learning and ensure participants can apply key concepts in real-world finance leadership situations. Upon successful completion, participants will receive a CPD-accredited certificate.
Lessons:
Lesson 1: Expanding the CFO Mandate
Step into the expanded role of CFO by learning how to lead beyond finance—driving operational performance, cross-functional alignment, and enterprise-wide impact with confidence and credibility.
Lesson 2: Leading Core Business Functions
Lead business-critical functions beyond finance by driving alignment, enabling performance, and adding strategic value without needing to be the technical expert.
Lesson 3: Operational Leadership in Action
Build the skills to lead through complexity by navigating conflict, aligning stakeholders, and making high-pressure decisions with clarity, calm, and strategic focus.
Additional Information
CPD Hours: 2
Field of Study: Management Services
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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