Trustworthiness: Building a Reputation for Reliability
Overview
Build Trust: Lead with Reliability is a focused course that helps finance professionals enhance their leadership impact by becoming known for consistency, accountability, and dependability. Participants will learn how to inspire confidence under pressure, take proactive ownership of responsibilities, and balance reliability with realistic commitments. With practical tools and expert insights, the course guides finance leaders in building relational trust, modeling responsible leadership, and making reliability a defining part of their professional brand.
Learning Objectives:
After completing this course, you will be able to:
- Identify behaviors that demonstrate proactive ownership of key tasks in a finance setting.
- Recognize techniques for maintaining reliability during high-pressure situations.
- Select strategies to build credibility through consistent performance.
- Differentiate between effective and ineffective delegation approaches in finance teams.
- Recognize ways to promote trust and accountability across cross-functional relationships.
This course includes practical exercises, mentor insights, and scenario-based questions to reinforce learning and ensure participants can apply key concepts in real-world finance leadership situations. Upon successful completion, participants will receive a CPD-accredited certificate.
Lessons:
Lesson 1: Owning the Role
Demonstrate leadership by taking proactive ownership—spotting opportunities, acting decisively, and building credibility through initiative and impact.
Lesson 2: Earning the Confidence of Others
Build trust under pressure by staying composed, communicating transparently, and delivering reliably—even in high-stakes, high-stress situations.
Lesson 3: Demonstrating Trust in Others
Build a culture of trust by role-modelling consistency, setting clear expectations, and fostering accountability and psychological safety—strengthening relationships across teams and functions.
Additional Information
CPD Hours: 2
Field of Study: Personal Development
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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